As a service provider, you need your clients to remember their appointments. Missed appointments cost you time and money and turn an organized, fully booked day into an unproductive nightmare. It will always be beneficial for you to inform and remind your customers about the appointment in advance.
You can use the Reminders feature for your E-mail notifications to inform your customers in advance using BookOn booking software.
The most common reason for missed appointments is that the client forgets the appointment time. Aside from the inconvenience, these represent several lost opportunities.
A reminder in the form of a simple email at at time set by you (eg: 1-2 hours before) can dramatically reduce these lost opportunities by as much as 95%. Therefore, if you have an opportunity to inform your customers in advance, do so immediately.
Decrease your waiting time
With automated reminder notifications, you can inform your customers about the appointment before and after. Your customer will be reminded of the right to change the appointment time or cancel his appointment with this reminder.
In some cases, your clients may be busy, which may cause them to forget their appointment time. By automating communication and allowing clients to respond at their convenience, you can dramatically improve response rates.
Long-term clients may be embarrassed by missing an appointment, so a gentle reminder makes it easier to keep appointments.
With BookOn Booking software Reminder feature, you can remind your customers before or after the appointment.
Moreover, this reminder feature is valid not only for your customers but also for staff members. In this way, you can remind both sides in a straightforward setting.
You have to go to Email Notifications Notifications to activate the reminder features and design the reminder message template tailored for your business!