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As a service provider, you need your clients to remember their appointments. Missed appointments cost you time and money and turn an organized, fully booked day into an unproductive nightmare. It will always be beneficial for you to inform and remind your customers about the appointment in advance.

You can use the Reminders feature for your E-mail notifications to inform your customers in advance using BookOn booking software.

The most common reason for missed appointments is that the client forgets the appointment time. Aside from the inconvenience, these represent several lost opportunities. 

A reminder in the form of a simple email at a time set by you can dramatically reduce these lost opportunities by as much as 95%. Therefore, if you have an opportunity to inform your customers in advance, do so immediately.

Check how to setup the workflow